stillfrank.studio is operated by Frank Stillitano (ABN 32 849 751 281), based in Sydney, Australia (“I”, “me”). I respect your privacy and handle personal information in line with the Australian Privacy Principles. This policy explains what I collect through this website and how I use it.
What I collect
When you send a quote request, I collect the details you enter:
- your name and email address
- your phone number, if you choose to provide it
- details about your project, including any deadline, service and material preferences
I also receive anything you choose to send me afterwards by email, such as photos, sketches or measurements.
How I use it
I use your information only to respond to your enquiry, prepare a quote, and carry out and administer any work you ask me to do. I don’t use it for marketing, and I don’t sell, rent or trade it.
Cookies and tracking
This site doesn’t use analytics, advertising or tracking cookies. The Turnstile spam check may use what it needs to work, which is limited to telling people apart from bots.
How long I keep it
I keep enquiry emails for as long as they’re needed to respond, complete any work and meet my record-keeping obligations, and then delete them.
Security
Information sent through this site is encrypted in transit (HTTPS), and I take reasonable steps to protect it once received. No method of transmission or storage is completely secure, so I can’t guarantee absolute security.
Accessing or correcting your information
You can ask to see, correct or delete the personal information I hold about you. Reply to any email you’ve received from me, or send a request through the contact form, and I’ll respond within a reasonable time.
Complaints
If you have a concern about how your information has been handled, please contact me first so I can try to resolve it. If you’re not satisfied, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.
Where information is stored
Some of the services used to run this website, such as hosting and email delivery, may store or process information outside Australia, including in the United States.
Changes
I may update this policy from time to time. The latest version will always be on this page, with the date it was last updated.